Verification: All claims are subject to verification by Traveluro. Limit: There is a limit of two refund requests per customer per calendar month (regardless of the number of accounts used or number of bookings made by the customer). No Blind Bookings: You didn’t book through a website that doesn't reveal which property or accommodation type you’ll be staying at until after you've booked. Neither deal is for corporate customers, military personnel, students, children, senior citizens, groups, and members of organizations such as AAA and AARP, as well as wholesaler and consolidator fares, convention rates, and fares purchased through coupon promotions, loyalty and other “reward“ programs. General-Public Availability: The deal is not a special membership rate, loyalty points, frequent stayer rate, rewards programs or special promotion made available through the accommodation provider. Room prices that include food or beverage items, entertainment items, parking or other bundled items, will be considered as packages, and must be entirely equivalent. In case of inclusive prices, the included items have to be the same. In case of packages, the packages have to be the same. Traveluro does not accept screen screenshots, photos or other images of lower prices provided by customers.Ĭomparable Deals: The other deal has to be bookable online and still available when we check and has to be an exact match, including for example, the same property, same room/apartment type, same currency, same payment form, same dates, and same room conditions (including the meal plan, cancellation policy, package offer, etc.). On-Time Contact: You have to contact us within 24 hours of your booking with all the details of the other deal including a link to the offer on the website and the exact price being quoted.

For a non-refundable booking, we’ll give you the price difference in the form of an additional voucher for 100% of the difference for you to redeem for your future booking on Traveluro.

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